Q: What is GeForce Experience?
A: GeForce Experience is a new application from NVIDIA that optimizes your PC in two key ways.

First, GeForce Experience automatically notifies you of new NVIDIA drivers and downloads them for you. NVIDIA is constantly working to improve its drivers. New drivers improve game performance, add new features, and fix bugs.

Second, GeForce Experience optimizes graphics settings in your games based on your hardware configuration. NVIDIA performs extensive game testing for various combinations of GPUs, CPUs, and monitor resolutions and stores this information in the NVIDIA cloud. GeForce Experience connects to the NVIDIA Cloud and downloads optimized game settings tailored specifically to your PC.

The result is that your PC is always kept up to date and optimized for the latest games.

Q: What are the system requirements for GeForce Experience?
A: GeForce Experience system requirements can be found here.

Q: What games are optimal settings available for?
A: GeForce Experience provides optimal settings for these games.

Q: Why doesn’t my game show up on the Games tab after scanning for games?
A: Only games that GeForce Experience has optimal settings for and are found on your computer will show up in the games list. GeForce Experience provides optimal settings for these games. Check to make sure your game is supported.

Q: My game is supported but isn’t found after scanning for games. What can I do?
A: GeForce Experience uses the locations specified in the Preferences —> Games tab to find games. Add the location where your game is installed.

Q: How do I provide feedback to NVIDIA about GeForce Experience?
A: Use the Send Feedback button in the application’s status bar. This requires a connection to the Internet.

Q: Why does my game need to be run before optimal settings can be applied?
A: GeForce Experience applies optimal settings by modifying a game’s configure files. Some games need to be run for the first time before the game creates the configuration files on your hard drive.

Q: Are optimal settings supported for SLI configurations?
A: Yes, SLI configurations are supported.

Q: What configuration parameters are considered when determining optimal settings?
A: The primary parameters are GPU, CPU, and resolution. There are also minimum requirements for system RAM and OS.

Q: My system is showing as being below minimum spec, but GeForce Experience still recommends optimal settings. Why?
A: GeForce Experience recommends the best experience possible for your hardware configuration, even if it is below our target 40 FPS.

Q: What data does GeForce Experience send to NVIDIA?
A: GeForce Experience does not collect any personally identifiable information. The application collects data needed to recommend the correct driver update and optimal settings including hardware configuration, operating system, language, installed games, game settings, game usage, game performance, and current driver version. You can disable data collection in GeForce Experience in the preferences tab, but without information about your PC, GeForce Experience will not be able to optimize your games.

Q: Does NVIDIA share data collected by GeForce Experience outside the company?
A: NVIDIA may share aggregate-level data with select partners, but does not share user level data. Again, GeForce Experience does not collect any personally identifiable information.

Q: What is UpdatusUser and why does GeForce Experience create this account?
Beginning with Release 270 drivers for desktops, when NVIDIA Update or GeForce Experience is installed, the software creates the UpdatusUser account. This account runs the NVIDIA Update service for updating drivers and application profiles through the NVIDIA server. The service cannot be run without this account.

NVIDIA has taken every precaution to make the driver implementation of UpdatusUser as secure as possible. This implementation has been audited by Veracode (www.veracode.com), a third party security auditor, and has been given a rating of "Best". NVIDIA Update and GeForce Experience, with the UpdatusUser account, is considered a low security risk implementation.